Production Operator
11th Hour Staffing Inc. is a family-owned-and-operated business that is passionate about recruiting, customer service, and our community. We are positioned to be your one-stop staffing resource for all your hiring & employment needs from entry-level to executive, spanning across all industries.
Position Summary
The Non-Assembly Production Operator is responsible for functional testing, device programming, packaging, and related production support activities. This role requires strong attention to detail, the ability to follow established procedures, and a commitment to meeting daily production and quality expectations.
Core Responsibilities
• Perform functional testing of electronic document processing machines.
• Follow system prompts and established procedures throughout the testing process.
• Document any adverse findings and promptly escalate issues to the supervisor.
• Modify device programming as directed using company software tools.
• Verify the correct configuration using device labels and the pallet worksheet/traveler.
• Confirm the physical configuration matches the finished configuration displayed in the system.
• Accurately pack additional materials into device boxes according to customer requirements.
• Use the pallet worksheet/traveler to identify all materials that must be included in each box.
• Ask questions and escalate any uncertainty before proceeding.
• Maintain an error rate of less than 1 per pallet (>1%).
• Meet established daily production targets.
• Provide feedback on production processes, constraints, and pain points to help identify opportunities for improvement.
• Perform other production-related tasks as directed by the supervisor or manager.
• Identify and promptly flag discrepancies in material preparation or presentation.
Qualifications & Skills
• Strong sense of urgency and ability to remain focused and on task.
• Previous production experience, including working to schedules and deadlines and identifying quality issues.
• Ability to follow standard operating procedures (SOPs) consistently and accurately.
• Proficient with computers and common software applications; comfortable navigating multiple programs and screens.
• Strong attention to detail and commitment to accuracy in testing, programming, packaging, and reporting.
• Dependable and consistent in attendance and work performance.
• Ability to adapt to changing priorities and production requirements.
• Willingness to work daily and weekend overtime as directed by management. Management will make reasonable efforts to provide advance notice or plan overtime in advance to support shipping requirements.
Pay Rate: $16/hr.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
11th Hour Staffing, Inc. is an equal opportunity employer and prohibits discrimination against employees or applicants on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law protected by federal, state or local law.
11th Hour Staffing, Inc. will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation would impose an undue hardship to 11th Hour Staffing, Inc. Contact Human Resources with any questions or requests for accommodation.