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Contract Collections Associate
Dayton, OhioImmediate openings for Contract Collections Associate in the Dayton, OH area!
Who We Are
11th Hour Staffing Inc. is a family-owned-and-operated business that is passionate about recruiting, customer service, and our community. We are positioned to be your one-stop staffing resource for all your hiring & employment needs from entry-level to executive, spanning across all industries.
Overview:
We are seeking a detail-oriented and proactive Collections Specialist for a temporary, 60-day assignment. The ideal candidate will have prior experience in accounts receivable or collections and be confident in managing customer communications, resolving payment issues, and maintaining accurate records in a fast-paced environment.
Key Responsibilities:
Qualifications:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
11th Hour Staffing, Inc. is an equal opportunity employer and prohibits discrimination against employees or applicants on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law protected by federal, state or local law.
11th Hour Staffing, Inc. will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation would impose an undue hardship to 11th Hour Staffing, Inc. Contact Human Resources with any questions or requests for accommodation.
Who We Are
11th Hour Staffing Inc. is a family-owned-and-operated business that is passionate about recruiting, customer service, and our community. We are positioned to be your one-stop staffing resource for all your hiring & employment needs from entry-level to executive, spanning across all industries.
Overview:
We are seeking a detail-oriented and proactive Collections Specialist for a temporary, 60-day assignment. The ideal candidate will have prior experience in accounts receivable or collections and be confident in managing customer communications, resolving payment issues, and maintaining accurate records in a fast-paced environment.
Key Responsibilities:
- Monitor and manage customer accounts to ensure timely payment of outstanding invoices
- Contact clients via phone, email, or written correspondence to follow up on past-due accounts
- Investigate and resolve payment discrepancies, short payments, and disputed invoices
- Maintain accurate and up-to-date collection notes and account records
- Collaborate with sales and customer service teams to resolve billing or service issues affecting payments
- Prepare and summarize aging reports and provide updates to management on collection status and progress
- Recommend accounts for escalation or further action as necessary
Qualifications:
- Minimum of 1–3 years of experience in accounts receivable, collections, or related financial roles
- Strong communication and negotiation skills
- Excellent attention to detail and organizational abilities
- Experience working in a small to mid-sized business environment preferred
- Proficiency in MS Office (Excel, Outlook) and familiarity with accounting or ERP systems
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
11th Hour Staffing, Inc. is an equal opportunity employer and prohibits discrimination against employees or applicants on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law protected by federal, state or local law.
11th Hour Staffing, Inc. will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation would impose an undue hardship to 11th Hour Staffing, Inc. Contact Human Resources with any questions or requests for accommodation.